VSF Signage
Required Signage
(For more information, see section 85.1003 of the VSF administrative rules.)
You need signs in two places, one at the main entrance to the VSF, the other at the place of payment. The place of payment sign need to be where the person picking up the vehicle can see it.
Main Entrance Signage
Sign at the main entrance to the VSF must contain -- see example of the sign (PDF)
- Name of the VSF as it appears on the license;
- Street address of the actual lot;
- Telephone number for the vehicle owner to have the vehicle released;
- The hours of the facility;
-
License number preceded by “VSF license number”.
- Sign must be readable from 10 feet;
- Letter on sign must be at least 2 inched tall;
- Letters must contrast in color from the sign;
Place of Payment Signage
Signage at the place of payment must contain:
A sign that has the instruments of release (the things you must accept to release a vehicle). See a sample of the sign (PDF) in the correct font and size.
- (3) The VSF shall allow the vehicle owner or authorized representative to obtain possession of the vehicle, including payment at the location of the stored vehicle, at any time between the hours listed on the facility information sign posted as described in 85.1003, upon payment of all fees due, presentation of valid identification (Texas driver’s license or other state or federally issued photo identification), and upon presentation of:
- (A) a notarized power-of-attorney;
- (B) a court order;
- (C) a certificate of title;
- (D) a tax collector's receipt and a vehicle registration renewal card accompanied by a conforming identification;
- (E) name and address information corresponding to that contained in the files of the Texas Department of Motor Vehicles;
- (F) a current automobile lease or rental agreement executed by the operator of the vehicle or a person holding a power of attorney executed by the person named in the lease agreement;
- (G) appropriate identification of any state or federal law enforcement agency representative;
- (H) the most recent version of a department-approved form or electronic version of a department-approved form published on the department's website, www.tdlr.texas.gov; which the VSF must make available to the vehicle owner or person seeking possession of or access to the vehicle;
(See Personal Vehicle Owner Removal and Inspection form - PDF, and Commercial Vehicle Removal and Inspection form - PDF), or
- (I) evidence of financial responsibility (insurance card), as required by Transportation Code §601.051, as an additional form of identification that establishes ownership or right of possession or control of the vehicle.
- Affidavit of Right of Possession Furnished Upon Request.
This information can be on a sign, or a piece of paper in view of the person picking up the car, the following fonts:
- For headers: 24 point Helvetica or Arial Black font
- For body of text: 14 point Helvetica or Arial Narrow font
You must also have a sign that states (no certain size or font):
- This vehicle storage facility must accept payment by cash, debit card, and credit card for any fee or charge associated with delivery or storage of a vehicle.
You must also have a sign in one inch letter stating:
- Nonconsent tow fee schedule available upon request -- Example (PDF).
You must also have a sign in one inch letter that has the TDLR complaint information (this must also appear on any bill for service at the VSF):
